Legal
Privacy Policy
Last Modified: 03/30/2023
Before getting into the details, here's what matters most:
- We don't sell or share personally identifiable data. Your name, email address, and EEG activity are ONLY used to improve our services and answer your questions.
- If you access the system through an employer or aggregator, we will not share your PII or individual results with them — only de-identified and/or aggregated information.
- We are also users of the same system and follow best practices in securing and protecting all data.
1. Introduction
Vital Neuro ("Company" or "We") respects your privacy and is committed to protecting it through compliance with this policy. This policy describes the types of information we may collect when you purchase, download, install, register with, access, or use the Vital Neuro Mobile Application (the "App"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.
2. Children Under the Age of 13
The App is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13 without parental consent, we will delete that information. Contact us at support@vitalneuro.com if you believe we have information from a child under 13.
3. Information We Collect
We collect information from and about users of our App:
- Directly from you when you provide it to us
- Automatically when you use the App
- If licensed via an employer, information your employer may provide us
Information You Provide: Personal information such as name, postal address, email address, telephone number; and non-identifying information such as employer, gender, age, date of birth, or physiological data from health trackers you elect to share.
Automatic Information: Usage details, traffic data, logs, device information (unique identifier, IP address, OS, browser type), and stored information/files if authorized. The App does not collect real-time location information.
Technologies Used: Cookies (mobile cookies) and web beacons for counting users and related app statistics.
4. How We Use Your Information
Vital Neuro ("Company" or "We") respects your privacy and is committed to protecting it through compliance with this policy. This policy describes the types of information we may collect when you purchase, download, install, register with, access, or use the Vital Neuro Mobile Application (the "App"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.
- Provide you with the App and its contents
- Fulfill any purpose for which you provide information
- Provide account/subscription notices including renewal
- Enforce our rights and obligations
- Notify you of App updates and changes
- Estimate audience size and usage patterns
- Customize the App to your preferences
5. Disclosure of Your Information
We may disclose aggregated, non-identifying information without restriction. We may disclose personal information:
- To subsidiaries and affiliates
- To contractors and service providers supporting our business
- To a buyer in the event of merger, acquisition, or sale
- To fulfill the purpose for which you provide it
- With your consent
- To comply with court orders or legal process
- To protect rights, property, or safety
6. Your Choices
Vital Neuro ("Company" or "We") respects your privacy and is committed to protecting it through compliance with this policy. This policy describes the types of information we may collect when you purchase, download, install, register with, access, or use the Vital Neuro Mobile Application (the "App"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.
- Tracking: You can set your browser to refuse cookies. Some parts of the App may become inaccessible.
- Marketing: Opt out of promotional emails by contacting support@vitalneuro.com.
7. Data Security
We have implemented measures to secure your personal information from accidental loss and unauthorized access. Where we have provided passwords, you are responsible for keeping them confidential. Transmission via the internet is not completely secure — any transmission is at your own risk.
8. State Privacy Rights
California's "Shine the Light" law (Civil Code § 1798.83) permits California residents to request information regarding disclosure of personal information to third parties for direct marketing. Contact support@vitalneuro.com.
9. Changes to This Policy
We may update this policy from time to time. Material changes will be posted on this page. Check periodically for updates.
10. Contact
Questions about this policy? Contact us at support@vitalneuro.com.
IMPORTANT NOTICE: Vital Neuro is a general wellness device intended for relaxation and stress management. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease or medical condition. These statements have not been evaluated by the Food and Drug Administration. Individual results may vary. Vital Neuro is not a substitute for professional medical or mental health services. Users with medical conditions should consult with qualified healthcare professionals.
Study data referenced on this website represent user-reported experiences in research settings and do not constitute medical claims. Results do not guarantee similar outcomes for all users.